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Registration and admission on one patient record

The front desk registers and admits on one patient record, and billing, the pharmacy and the claims desk read that record rather than keeping their own.

A staff member entering details at a clinic computer

Registered and admitted at the desk

The front desk registers and admits patients on one record, the same record every other counter reads.

Returning patients found, not re-created

A returning patient is found rather than created again. The same person does not exist three times with three balances, and no balance sits against a record nobody is using.

Read by billing, the pharmacy and claims

Billing, the pharmacy and the claims desk read from the registration record instead of keeping their own version of the patient.

One episode for the bill, the deposit and the letter

A bill, a deposit and a guarantee letter refer to the same episode, so one episode is not held in several places for the back office to reconcile.

See it at your own front desk

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